PRIVACY POLICY

SOUL CASINO (Granite Rock Casino Limited)

This policy sets out how Granite Rock Casino Limited, a company based in Scotland (Company Number SC243347 “Soul Casino”) will use your personal data.

 

For the purposes of this policy your “personal data” means data which relates to you and from which you can be personally identified.

We keep this policy under regular review. If we change this policy we will display the current version on our website and have a copy available on the casino premises to ensure that you are aware of any relevant changes.

 

THE PERSONAL DATA WE COLLECT ABOUT YOU.

We may collect personal data relating to you, including but not limited to: Name, Date of Birth, Address, Job Title and Nationality as well as details of your visits to our casino including time and date of your visit. We obtain this personal data from you directly when you register in our casino or on our website. We also retain any CCTV, audio recordings and photographs. After which we will also retain details of your gambling and financial activity in the casino,

 

USE OF YOUR INFORMATION.

We may process your personal data:

To verify your details, carry out security or financial checks and to conduct risk assessments and/or the provision of information to appropriate third parties for identification and verification checks and/or to facilitate the processing of your transactions on an ongoing basis.

 

To maintain our records, including but not limited to transaction records required for audit and regulatory compliance, and to monitor player activity.

 

To make any disclosure required by law.

 

By providing your personal data to other casino operators and governmental agencies and associations in the interests of security, good practice, or safety reasons as well as the prevention and detection of crime, cheating, fraud, money laundering or any other impropriety or risk.

 

By providing your personal data to regulatory, judicial, and other authorities for security and detection of crime, cheating, fraud, money laundering, or other impropriety or risk.

 

Generally and on an ongoing basis to prevent fraud, cheating, money laundering or any other financial risk and/or to uphold gaming integrity.

 

HOW WE PROTECT YOUR PERSONAL DATA.

Soul Casino is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place internal control procedures to safeguard your information.

 

HOW LONG WE KEEP YOUR DATA.

In some instances the law sets the length of time information has to be kept. Where this is not the case, we will use our discretion to make sure that we do not keep records for longer than we need to.

 

ACCESS TO AND UPDATE OF YOUR PERSONAL DATA.

We want to ensure that your personal data is accurate and up to date. If any of the personal data that you have provided Soul Casino changes, including but not limited to your name, address or contact details, then please inform Soul Casino of your updated details by visiting the casino or by emailing us at stephen@pbdevco.com.

 

You have the right to request a copy of the personal data that we hold about you. You may make a data subject access request by writing to: The General Manager, Soul Casino, 333 Union Street, Aberdeen, AB11 6BS. You should also be aware that any disclosure will be subject to the requirements of the General Data Protection Regulation (GDPR).

Soul Casino

333 Union Street,

Aberdeen, AB11 6BS

T: +44 (0)1224 587711

E: soulcasino@pbdevco.com

Open: Mon - Thu: 2pm - 5am, Fri & Sat: 2pm - 6am, Sun: 7pm - 5am